<h3 style="text-align: center;"><span style="color: #000000">“Expert Grooming Comes To You!”</span></h3>
  • Do you require proof of vaccinations?
    • All dogs serviced in our van must be current on all required vaccinations.

  • Do you clean after each pet?
    • YES! We take every precaution to ensure your pet’s good health while in our van. We clean, sanitize and disinfect our tub, table, and tools after each dog. We take pride in our cleanliness.

  • Do you give senior discounts?
    • YES we do!! $5.00 off each visit. Our discount is for the owner not for senior dogs.

  • How far in advance do I need an appointment?
    • We are accepting same day appointments, providing our schedule permits. It’s best to secure a spot at least 2 weeks in advance. Please give us 24 hours notice if you need to cancel or re-schedule your appointment, we will do our best to accommodate you. We will even call or send you a text the day before to remind you of your appointment.

  • How often should I get my dog groomed?
    • Generally, we recommend keeping them on 2-8 week grooming schedule, depending on the breed of dog, age, coat type and lifestyle. To keep them healthy and clean and looking their best, we will advise you on what is best for your dog.

  • My dog has fleas, what do I do?
    • We use an all-natural therapeutic remedy Flea and Tick shampoo to get rid of the fleas on your dog. We recommend that you consult your veterinarian for flea and tick solutions that best suits your dog’s health, age, or special condition.

  • How long does it take to groom my dog?
    • Generally it takes about an hour for a small dog and two hours for large dogs. We are always patient and cater to the dog’s behavior to ensure the Alpha Spa Experience is enjoyable.

  • What products do you use?
    • We use all natural therapeutic remedy products that are best for your dog’s skin and coat type.
      Hypo-allergenic, non-detergent, soap free, medicated shampoos and conditioners are available and included in our pricing.

  • Do you use warm water?
    • We use tepid water. It’s warm! A dog’s body temperature is higher than humans so we don’t want to use too warm of water. They will be comfortable and pampered.

  • Are you able to groom aggressive dogs?
    • We will assess your dog when we first meet regarding their behavior. Some are just sensitive, scared or may have been handled incorrectly in the past. We have gentle techniques to use to get through the process safely. We do not provide services on sedated dogs.

  • My dog hates being groomed. Can you help?
    • Yes, we can help, it’s what we do. We have 10 years’ of experience grooming dogs both young and old. We listen to them and cater to their behavior. Sometimes there are underlining health conditions that make the grooming process uncomfortable. We will always do what is best for them. Safety and comfort before vanity.

  • Do you put my dog in a cage?
    • No we do not! Towel and hand drying only. They will never be in a cage.

  • I live on a hill, can you still provide service?
    • Yes we can. However, we do need a safe level place to park. We could always find a place to park close to your home. Let us know in advance so we are prepared.

  • What if I live outside of your service area?
    • There would be an additional travel charge. Depending on the distance.

If you have any more questions
please give us a call.

We will be happy to hear
from you!
(818) 914-8658

We are located in West Hills, California and service the surrounding cities.
West Hills
Woodland Hills
Hidden Hills